How can I place an order?
Orders can be placed online at www.ryuroll.com.
How can I get in contact with Ryuroll?
You can email us at info@ryuroll.com.
Where do you ship?
We ship to most countries.
How can I make a change to my order?
Once an order is placed, we cannot accept size or color changes. To make any changes, your order will be canceled and you will be required to reorder within the time frame of the sale being conducted.
Customers who choose the incorrect shipping method or request a change of address will cause a delay in processing an order and/or be subject to cancellation.
What is the Rash Guard table of sizes?
| Size | Body Length | 1/ 2 Chest Width |
| XS | 64.5 | 40.5 |
| S | 67 | 43 |
| M | 69.5 | 45.5 |
| L | 72 | 48 |
| XL | 74.5 | 50.5 |
| 2XL | 77 | 53 |
What is the No-Gi Shorts/Shorts table of sizes?
| Size | WAIST | LENGTH |
| XS | 71 | 34 |
| S | 76 | 35 |
| M | 81 | 37 |
| L | 86 | 38 |
| XL | 91 | 39 |
| 2XL | 97 | 41 |
All measurements in CENTIMETER
Note: These are approximations, there is some variability in measurements.
Consider personal fit preference as well.
BODY LENGTH
Mesure from your shoulder to your waist. Your waist is located four fingers beneath your belly button.
CHEST WIDTH
Measure around your chest beneath your armpits and in line with your nipples.
Make sure the tape is level all the way around.
WAIST MEASURE
Measure around the natural waistline right above the hips.
LENGTH MEASURE (OUTSEAM)
Measure from the top of waistline to the bottom of leg opening.
RETURN POLICY
**All returns are at the discretion of Ryuroll and subject to a 10% restocking fee.
If you are unhappy with your purchase, we will gladly assist you with your return and/or exchange. All returns and/or exchanges require a Return Authorization Number (RMA #). Returns and/or exchanges will only be accepted for unwashed, unworn merchandise with original tags and packaging within 30 days of ship date. All returns or exchanges will be at the discretion of Ryuroll. Any item(s) returned that does not meet the aforementioned criteria, will not be eligible for return and/or exchange (i.e., item appears dirty, smell of cigarette smoke or detergent, covered in animal dander or deodorant marks, have visible signs of wear, etc.). Please contact us to proceed with your return request.
Accessories and special order items are non-returnable.
Once an order has shipped, shipping and handling charges are non-refundable. Returns are processed within 5-10 business days upon receipt of your return. You will receive an email confirmation when your refund has been issued. All returns and exchanges will be at the discretion of Ryuroll. Returns are subject to a 10% restocking fee.
For returns and exchanges, we highly recommend shipping with insurance coverage and transit tracking. Ryuroll is not responsible for missing, damaged, or packages lost in transit. Customers are responsible for all return shipping charges, as well as, shipping charges associated with exchanges.
Refused or undeliverable packages are subject to return shipping costs. Return shipping costs vary by shipping method used in the order. If a refused or undeliverable package is assessed a fee because it is returned back to Ryuroll, the customer will be responsible for any such fees imposed and those fees will be due prior to reshipping of your order OR the cost will be deducted from any refund that is due back to a customer.
Returns and Exchanges are only accepted for purchases made directly from Ryuroll. We will not accept any claims for returns or exchanges from third parties.